RoundTeam users community keeps us in shape! Every day we receive tons of emails with requests for help to set up retweets, solve some problem, meet new use case. We are happy with these emails, because we always have fresh ideas about RoundTeam out of these conversations.
Today we released new “Filters” feature, which helps to make even more targeted retweets, free from spam, undesirable comments and other irrelevant information. Profanity filter is one of the main use cases of Filters.
Let’s have a look on how Filters work, using simple example from one of RoundTeam’s communities. Team @RT_Sensation retweets about famous Trance music fest “Sensation White” from all Twitter. Retweeting was set up using hashtag #sensation and mention @sensation. And everything seemed to be fine, except of one point: hashtag #sensation is also used by HTC Sensation mobile phone admirers. Mobile device lovers mark their tweets with both: #htc and #sensation. So, every day @RT_Sensation’s feed “is messed up” with irrelevant information about mobile phones. Really, it’s not spam, because hashtag #sensation refers to the mobile device topic as well. Thereby, without any negative intention, two different communities, were intersected, using the same hashtag.
How can we solve this problem? First thought is to block accounts tweeting about #htc by Team, and every day unretweet all their tweets. But this solution requires huge time and effort expenditure, because @RT_Sensation makes several hundreds(!) of retweets during each day. Also, how about people who tweet about both #htc #sensation meaning mobile device as well as about #sensation meaning music fest? That’s why we created new feature, which filters retweets automatically.
Filters work in a pretty simple way. You need to click on hashtag, which you want to filter, and set up all necessary parameters in pop-up window. Each retweet item may have up to 5 different filters. One filter per row. Here is how it looks for @sensation:
And here is what we generally got for @RT_Sensation Team:
You can filter not only by #hashtag and @mention, but also by keywords. So it is possible to filter out undesirable comments about your Team, obscene language, etc.
Interesting fact - same retweet item may have different filters depending on the retweet category. For example, same hashtag may have different filters for “All Twitter” and “Followers” categories.
We also created “special filters” category. Right now we have just one special filter: <no_conversations>. This filter will prevent all Tweets which start from a valid user @mention from being retweeted. Example of such tweet: “@RT_Sensation thanks for your answer to my question”. This way we can avoid retweets of somebody else’s conversations. If you feel like you miss some special filter, please drop us a line on [email protected] or leave comment under this post.
At this point we keep working on Filters feature. Next step is Filters for Twitter Lists. Suggestions about Filters improvement are very welcome!
Waiting for your comments.